KATA & TWI: Working in Tandem
Topic Summary: Companies have traditionally copied lean tools from Toyota rather than adopting the thinking used to develop these tools. Kata teaches us to practice a routine of experimenting, known as scientific thinking, to achieve a series of short-term goals (target conditions) in line with a longer-term goal (challenge).
Without this focus on scientific thinking and learning through experimentation, we confine ourselves to what we already know and apply tools to processes even if they are not what is needed. We may see improvement but it may not sustain because it wasn’t what we needed to achieve our target condition. Kata teaches us to admit what we don’t know and experiment quickly to learn to conquer the obstacle.
Training Within Industry (TWI) helps build a culture of trust and respect where people can be comfortable with a Kata approach. Traditionally, employees have not been rewarded for admitting they don’t know the answers, so we must be sure the relationship between management and employee is strong. True experimentation and learning will not happen without this trust. The Job Relations module of TWI focuses on building cooperation and teamwork. The Job Instruction Module focuses on transferring knowledge and the Job Methods Module is about improving processes. All three overlap with Toyota Kata thinking.
This workshop will show how both approaches work together to help achieve long-term goals.
Course Instructor: Susan Whitehead, Process Improvement Coach, SCMEP
Event Info: SCMEP TRAINING ROOM #3. Tuesday, Oct. 29th, 8:30 a.m. — 5 p.m. Cost: $195
TELL ME ABOUT IT: Getting Employees to Take Ownership of Actions
Topic Summary: Management is responsible for addressing employee performance deficiencies, yet many attempts are repetitively unsuccessful. Why? Because they go about addressing issues the wrong way. Simply telling someone what to do and how to do it won’t offer long-term sustainable improvement. The “Tell Me About It” process is a proven, 5-step process for managers to use in getting employees to take ownership of actions and correcting their own performance issues. The instructor will be Nancy Eichstadt, a Managing Partner with Leadership Management International, Inc. Eichstadt will provide each participant a copy of the “Tell Me About It” process and share insights around applying it for long-lasting, sustainable results.
Course Instructor: Nancy Eichstadt, Managing Partner, Leadership Management International
Event Info: SCMEP TRAINING ROOM #1. Tuesday, Oct. 29th, 8:30 — 9:45 a.m. Cost: $15
THE FUTURE IS NOW: Using Artificial Intelligence to Improve Operations
Topic Summary: Manufacturers in South Carolina are already using Artificial Intelligence (AI) to improve quality, decrease downtime and increase throughput. It may sound intimidating but getting started with AI is easier and more cost-effective than you might think and uses data you’re already collecting.
Featured speakers will share real world stories and lessons learned in deploying AI to improve OEE and reduce COPQ, downtime, material loss and labor costs. Their AI experience is the cover story of Smart Manufacturing Magazine’s Nov. 2018 issue. Learn how to achieve benefits quickly and cost-effectively. Cases discussed will include Predictive and Condition-based Maintenance, Supply Chain Optimization, Reducing Material Loss and Downtime Planning.
Beyond Dashboards: Making Data Come To Life — Dashboards are great for telling us what already happened. Learn how to bring existing data to life with AI, finding hidden correlations and patterns in data that tell what’s happening next.
Getting Started: Practical Applications and Where to Begin — What is the practicality of doing this? How can AI improve quality and reduce downtime? Roadmap short and long-term opportunities for deploying AI.
Making It Real: Lessons Learned and Benefits — Hear the story of Atlas Copco’s initial foray into AI. Learn Best Practices for deployment with a focus on smaller, incremental rollouts. Understand key cost drivers, potential points of failure and how to measure success.
Course Instructors: Rick Oppedisano, CEO, Delta Bravo
Event Info: SCMEP TRAINING ROOM #2. Tuesday, Oct. 29th, 8:30 — 9:45 a.m. Cost: $15
Ten Strategies to Identifying and Recruit Top Talent
Topic Summary: Keeping your best talent was easy when few companies were hiring and employees felt stuck at their jobs. But now, retaining the cream of the employee crop is a struggle again for many companies. Where does that leave you? To build more loyalty and stave off an exodus, you may have to change your workplace culture. We will talk about ten ways you can better recruit and retain your employees.
Course Instructor: Carrie Cavanaugh, Sr. Human Resources Consultant, Find Great People
Event Info: SCMEP TRAINING ROOM #1. Tuesday, Oct. 29th, 10 — 11:15 a.m. Cost: $15
RISK MANAGEMENT: Developing a Successful Strategy
Topic Summary: This session will discuss two diverse topics: Utilizing captive insurance solutions to manage risks and emergency response planning and business continuity.
Course Instructors: Scott Fouts, VP, Risk Services, HUB South Region and James Martin, Commercial Insurance Advisor, HUB International
Event Info: SCMEP TRAINING ROOM #2. Tuesday, Oct. 29th, 10 — 11:15 a.m. Cost: $15
NEXT-LEVEL PERFORMANCE: The Five Behaviors of a Cohesive Team
Topic Summary: The New York Times best-selling author of The Five Dysfunctions of a Team, Patrick Lencioni and the acclaimed Everything DiSC model come together in a breakthrough team development program proven to deliver business results. Based on the hit fable, The Five Behaviors of a Cohesive Team takes self-awareness to the next level – across workplace teams.
You’ll walk away with an overview of The Five Behaviors model and how it can work for you and case-study stories from companies who have used The Five Behaviors framework as their competitive advantage
A cohesive team makes better, faster decisions and taps into the skills and opinions of all members. It avoids wasting time and energy on politics, confusion, and destructive conflict and doesn’t waste time talking about the wrong issues and revisiting the same topics over and over again because of a lack of buy-in. And lastly, a cohesive team creates a competitive advantage and is just more fun to be on.
Course Instructor: Jim Fadell, founder, Carolina Training & Assessments
Event Info: SCMEP TRAINING ROOM #1. Tuesday, Oct. 29th, 1 — 2:15 p.m. Cost: $15
AUGMENTED REALITY: Solutions on the Shop Floor
Topic Summary: What if you could achieve double-digit productivity and quality improvements, quickly and easily, with very little investment and hardly any risk? Join us to learn how your operators, quality inspectors, and maintenance technicians can get their jobs done faster, more accurately, and safer, thanks to augmented reality solutions using smart glasses technology! In this session, instructors will discuss the technology, typical use cases, benefits and ROI, adoption hurdles, and implementation best practices. They will also share other companies’ experiences and successes. Attendees will break into smaller groups allowing for first-hand experience with digital work instructions and remote assistance solutions using smart glasses such as Google Glass, Iristick, Vuzix, RealWear, and Microsoft HoloLens.
Course Instructors: Stijn Van de Velde, CEO, Gemba Systems, Inc. and Alain Descartes, Director of Marketing and Business Development, Gemba Systems
Event Info: SCMEP TRAINING ROOM #2. Tuesday, Oct. 29th, 1 — 2:15 p.m. Cost: $15
ONLINE TRAINING: Sustaining a Multi-Generational Workforce
Topic Summary: With millions of manufacturing workers expected to retire in the next few years, the Z generation and Millennials will need to fill these positions. As these workers have been entering the hiring pool, employers are discovering the next generation of workers learns quite differently than they did. Manufacturers need to leverage their key characteristics, implement new learning and development programs that align to the way these generations learn and rethink policies that will not only help attract but also retain these generations.
The instructor will provide 2018 retention report findings and info on younger generation providers. Attendees will learn strategies to attract younger generations and to retain them.
Course Instructor: Denise Ball, Workforce Development Specialist, ToolingU–SME
Event Info: SCMEP TRAINING ROOM #1. Tuesday, Oct. 29th, 2:30 — 3:45 p.m. Cost: $15
Using Advanced Technology to Create a Motivational and Productive Place to Work
Topic Summary: Join this discussion on current manufacturing floor environments and work structures, and what drives employees to work more efficiently and productively. Attendees will learn about real-world successes of implementing “Game Theory” principles and “Pain vs Gain,” in structuring processes, routines, and best practices.
DECIDE4ACTION is a suite of software solutions that helps organizations improve performance and maximize productivity. But at its core, it is an integrated decision-making platform. DECIDE4ACTION does what most business process management software doesn’t. It goes beyond an impressive feature list and a modern user interface and actually gets to the root of the problem: simplifying and automating decision making to streamline business processes. DECIDE4ACTION ’s combination of artificial intelligence, factory automation and complex algorithms helps eliminate the middleman, automate decisions and facilitate necessary interactions with the appropriate parties. With our software, tasks are no longer put off or overlooked. Human error can be a thing of the past.
Course Instructor: Richard Bergeron, CEO, DECIDE4ACTION
Event Info: SCMEP TRAINING ROOM #2. Tuesday, Oct. 29th, 2:30 — 3:45 p.m. Cost: $15
ENGAGING THE UNTAPPED WORKFORCE: Hiring Americans with Disabilities
Topic Summary: According to the 2010 US Census, 56 million Americans have a disability, including 1 in 4 South Carolinians, yet they are twice as likely to be unemployed than people without disabilities. This is despite the fact employers consistently report a more than 80 percent positive experience when employing people with disabilities.
Reports also show 92% of Americans view companies that hire people with disabilities more favorably, and 87% prefer to give their business to companies that hire people with disabilities.
It’s time to engage this skilled, dependable, and dedicated untapped workforce. During this training, instructors will alleviate fears associated with employing people with disabilities and help attendees create a plan to tap into this diverse group of potential employees.
Attendees will learn about a grant-funded training opportunity that supports efforts to engage top talent with disabilities and build workforce diversity. Learn how to take guesswork out of providing ADA accommodations and to take advantage of tax breaks and existing local support.
Course Instructor: Chris Sparrow, Employment Services Coordinator, Able South Carolina
Event Info: SCMEP TRAINING ROOM #1. Tuesday, Oct. 29th, 4 — 5 p.m. Cost: $15
ANATOMY OF AN ATTACK: Managing Cyber Security from the Plant Floor to the Business Floor
Topic Summary: Cyber security has taken on a new urgency with the emergence of ransomware attacks, the spread of crippling global viruses and state-sponsored cyber-attacks. The instructor will discuss the complex issues involved in addressing this pervasive challenge and discuss the strategic, tactical and technology real- life issues faced by manufacturing organizations in keeping their collective enterprises, supply chain and beyond, safe from cyber-attacks.
Course Instructor: Charles Johnson, Founder, CEO, EDTS & EDTS Cyber
Event Info: SCMEP TRAINING ROOM #2. Tuesday, Oct. 29th, 4 — 5 p.m. Cost: $15
VIRTUAL REALITY: Education and Training
Topic Summary: Industry consensus is that extended reality (XR) has tremendous potential to impact training and education. Learn to make impact in workforce development, career and technical education.
Course Instructor: Rajesh Jha, CEO, SimInsights, Inc.
Event Info: SCMEP TRAINING ROOM #1. Wednesday, Oct. 30th, 9 — 10:15 a.m. Cost: $15
TAPPING SOUTHERN INGENUITY: Taking Manufacturing to the Next Level
Topic Summary: During this session we will look at what many leading companies are doing to meet production and cost demands, as well as how they’ve changed their culture to get there.
What were their problems? How did they make the transition? What worked well and what did not? The session will include case studies from sites, as well as a look at many of the initiatives and practices that were employed. Most importantly, we will look at the people and how they made the changes and why this is so important to the Carolinas.
Join us for the most action-packed session of the day where you will discuss past experiences, learn new tools, and apply new techniques that will boost revenue and lower cost.
Course Instructor: Shon Isenhour, Partner, Eduditio
Event Info: SCMEP TRAINING ROOM #2. Wednesday, Oct. 30th, 9 — 10:15 a.m. Cost: $15
Introduction to Solution Selling
Topic Summary: Solution Selling is a data driven approach to increasing sales revenues using a proven methodology. This introduction communicates key points that any salesperson needs to understand about the sales process, where buyers are in a given process and techniques to increase their odds of success. What you will learn in this session:
Where your buyer is in the buying process
What buyers are looking for
The truth about prospecting
What you can do tomorrow to differentiate yourself from your competitors
Techniques to qualify or disqualify an opportunity
How to increase your win odds
Course Instructor: Helen Talmadge, Sales Consultant, MKH Assoc.
Event Info: SCMEP TRAINING ROOM #3. Wednesday, Oct. 30th, 9 — 10:15 a.m. Cost: $15
Messaging in the Age of Indifference
Topic Summary: Do you wonder why sales are lagging? Does your target market seem unresponsive? Do you want to revive your brand and breathe new life into your offerings? Effective marketing is becoming increasingly difficult as potential customers doubt your claims, distrust your appeal, and turn off marketing noise. Learn time-proven, and often forgotten, techniques for ensuring your markets hear your messaging, believe your claims, desire your benefits and buy more of your stuff.
Course Instructor: Chris Wayne, VP of Growth Services, SCMEP
Event Info: SCMEP TRAINING ROOM #1. Wednesday, Oct. 30th, 10:30 — 11:45 a.m. Cost: $15
Does Your Business Continuity Plan Measure Up?
Topic Summary: Are your business operations fully prepared for the next disruption or disaster? How does your business continuity plan measure up to current best practices? This session will answer both questions by walking participants through the following preparedness elements:
Resilience scorecard assessment of your level of preparedness for disasters and crises
Detailed review of best practices for your business continuity plan
Tabletop exercise to test your current plan and preparedness in a mock crisis scenario