COURSE INSTRUCTORS

Denise Ball

Workforce Development Specialist, ToolingU -- SME
COURSE INSTRUCTOR: Online Training: Sustaining a Multi-Generational Workforce

Denise Ball is a workforce development specialist for ToolingU-SME, an industry leader in manufacturing workforce education and development.  She has served as a practitioner of best-in-class learning and development techniques for the manufacturing industry for more than 25 years.  Her extensive background includes workforce development for customized training at Lakeland Community College in Ohio.  She also brings hands-on experience in manufacturing as she assisted her family in running a small machine shop for several years.  For the past 7 years, she has guided the implementation of workforce education and skills training into corporations across the globe to help develop their workforce with success, as well as facilitated workshops on best practices and various webinars.

Richard Bergeron

CEO, Decide4Action
COURSE INSTRUCTOR: Work Environments: Creating a Motivational and Productive Place to Work

Richard Bergeron is an entrepreneur with a vision for what the workplace should be. Throughout his career, Richard has consistently witnessed a skewed perception of what productivity and efficiency should look like in the workplace. In his experience, most corporations don’t believe that these objectives can be fulfilled while simultaneously maintaining employee morale and enjoyment. Richard determined that these two schools of thought didn’t have to remain at odds and saw an opportunity to educate business owners about how to both maintain productivity and enjoyment for employees. As a result, DECIDE4ACTION was born.
Richard has had a hand in founding many successful corporations throughout his career. His experience runs the gamut, but he is particularly experienced in the rail transit, aerospace and software industries. He has worked most of his career in upstate New York, central Florida, and the upstate of South Carolina. Most recently, Richard’s experience with mergers and acquisitions allowed him to acquire CC+I which became part of the DECIDE4ACTION group.

Carrie Cavanaugh

Human Resources Consultant, Find Great People
COURSE INSTRUCTOR: Recruitment: Changes in Workplace Demographics

Carrie Cavanaugh, SPHR, SHRM-SCP, CCP has more than 20 years of experience as an HR manager within manufacturing, engineering and professional services organizations.
Before joining FGP HR Consulting, she held senior human resource management positions with prominent organizations, working with companies with employee bases between 50 and 30,000. She has been responsible for HR department startups and the management of multiple HR sites within a single company. In these roles she gained vast experience in covering HR issues including: training & development, policy & procedure development, benefits, compensation and labor relations/union avoidance.
Carrie often speaks to groups throughout South Carolina on various HR and employment issues. During her career she has played a significant role in the development, roll out and delivery of multiple training programs including: diversity, hiring/recruiting, management fundamentals, critical conversation skills and union avoidance. Additionally, Carrie is certified as a Crucial Conversations trainer and facilitator.

Scott Cave

Principal, Atlantic Business Continuity Services
COURSE INSTRUCTOR: Business Continuity: How Does Your Plan Measure Up

Scott Cave is a principal with Atlantic Business Continuity Services. Scott consults with a variety of businesses, communities, and governmental agencies to develop and maintain their business continuity, disaster recovery, and emergency plans. A Certified Business Continuity Professional, he has written plans for a variety of organizations for nearly 20 years, and led many successful recovery efforts. In 2017 Scott completed the Master Exercise Practitioner certification, FEMA’s highest level of certification for designing and facilitating all types of disaster exercises. He works closely with local emergency management officials, and currently serves as a leader of the Business and Industry Emergency Support Function for the Charleston County Emergency Operations Center.

Jay Coffer

Dept. Chair of Advanced Manufacturing Technologies, Spartanburg Community College
INSTRUCTOR: Curricula and Certifications

Jay Coffer has been with Spartanburg Community College for more than 30 years. He has been the Dept. Chair of Advanced Manufacturing Technologies since 2011. Before that, he was the program director for industrial electronics. Coffer is a certified mechatronic instructor and administrator.
Coffer developed and implemented the Michelin Manufacturing Scholars Program. He also developed the Technical Scholars Program with BMW and the SCC Mechatronics Technology Program in collaboration with local technical colleges.

Alain Decartes

Director of Marketing and Business Development, Gemba Systems, Inc.
COURSE INSTRUCTOR: AR/VR: Augmented Reality Solutions on the Shop Floor

Alain Decartes has more than three decades of global experience in communication and information technology for companies such as Unisys and Hewlett Packard. In his current role, Alain develops and executes marketing and business development strategies for manufacturing solutions that empower the shop floor workforce with advanced technologies, such as smart glasses and internet of things applications, resulting in higher quality, improved availability, and increased productivity.  Alain obtained a MSc in electrical and telecommunications engineering degree from the Faculté Polytechnique de Mons in Belgium.

Nancy Eichstadt

Managing Partner, Leadership Management International
COURSE INSTRUCTOR: Tell Me About It: Getting Employees to Take Ownership of Their Actions

Nancy Eichstadt is a Managing Partner with Leadership Management International, Inc. (LMI) and President & CEO of The Carolina Leadership Group, LLC based out of the Upstate of South Carolina. In 2009, Nancy joined LMI with the responsibility of expanding the company’s presence in the Carolinas and has been recognized annually for incremental revenue growth and for outstanding levels of professionalism in her field.
In 2015 and 2016, Nancy received the distinguished LMI “Motivator of the Year” award for the Americas and in 2018, she received the “World Motivator of the Year” award. This award is presented to the individual who globally best exemplifies leadership qualities and who personally demonstrates the LMI “product of the product” disciplines. In addition, these individuals have distinguished themselves through outstanding service to other licensees, associates and clients.
Nancy’s professional background spans over 25+ years working in Corporate America for Fortune 500 companies such as Dow Chemical, Georgia Pacific, and Sealed Air Corporation. She’s held a variety of senior management positions from sales and marketing to global business development to business unit management. In various roles, she’s been responsible for revenues of $200 million, capital expenditures of roughly $500 million, and managing staff up to 50 employees.

Jim Fadell

CEO, Carolina Training and Assessment
COURSE INSTRUCTOR: The Five Behaviors of a Cohesive Team

Jim Fadell founded Carolina Training and Assessments after more than 25 years with Fortune 500 companies. He earned a B.S. in chemical engineering and an MBA focused on organizational dynamics and leadership. Jim is an engaging and highly-sought speaker, experienced trainer, coach and facilitator. He has delivered hundreds of sessions on leadership and supervisory skills, team building, team performance, as well as training on all aspects of the employee life cycle.
Jim holds multiple patents and is an authorized partner for Everything DiSC, PXT Select and The Five Behaviors of a Cohesive Team. Since 2010, Jim has worked with organizations of various sizes and industries helping them develop extraordinary leaders and employees.

Scott Fouts

Vice President, HUB South Region
INSTRUCTOR: Risk Development: Developing a Successful Strategy

Scott Fouts has 17 years of experience in occupational safety, health and risk management consulting. He spent 15 years on the carrier side of the business providing risk management, safety, property, product liability, environmental, business continuity, fleet, claims and industrial hygiene services.
Fouts has experience with multiple types of businesses such as large fleet/transportation, manufacturing, construction, government, education and financial services in order to obtain positive results in the changing of culture and the identification and mitigation of risk.
At Hub International, Fouts provides technical advice and training at all levels of safety and risk management.

Rebecca Hartley

Director of Operations, Clemson University Center for Workforce Development
INSTRUCTOR: Curricula and Certifications

Presented by Clemson University for Workforce Development and the South Carolina Technical College System, learn about curriculum with concentrations in robotics and global certification programs that align with industry demand.
The Clemson University Center for Workforce Development is developing a four-track online supplemental curricula for high school through master’s degree levels with concentrations in robotics for advanced manufacturing applications. These courses will incorporate experiential labs and virtual and physical work-and-learn experiences that extend from apprenticeships to capstone projects. In addition, the Technical College System is partnering with Siemens Mechatronic Systems Certification Program to implement a global certification program throughout the state. This program will be identified as Siemens Mechatronics Levels I and II and will be available at all sixteen colleges in the System.

Shon Isenhour

Partner, Eruditio
COURSE INSTRUCTOR: Tapping Southern Ingenuity: Taking South Carolina Manufacturing to the Next Level

Shon Isenhour specializes in adult learning, leadership, asset management and reliability engineering and has lead improvement initiatives for industries such as pharmaceuticals, metals, petrochemical, automotive, paper, and power generation, among others. He has spoken at numerous professional conferences on these topics in the US, as well as Europe, South America, and the Middle East.
Shon is an engineering graduate of North Carolina State University and has become an expert in the implementation of holistic reliability solutions using tools such as Total Productive Maintenance (TPM), Reliability Centered Maintenance (RCM) and Root Cause Analysis (RCA), as well as Six Sigma and Lean to drive significant bottom line results.
Shon is a Plant Engineering Future 30 honoree and a USA Science and Engineering Festival Nifty 50 Speaker as well as being the recipient of the Solutions Magazine Best Article Award.
He currently writes and manages one of the most visited industry specific blogs: www.ReliabilityNow.com. The blog is viewed monthly by over 6,000 visitors and contains over 200 posts on topics ranging from manufacturing to leadership, reliability, and education

Rajesh Jha

Founder & CEO, SimInsights, Inc.
COURSE INSTRUCTOR: Virtual Reality: Education and Training

Rajesh Jha is the founder and CEO of SimInsights Inc. He is interested in simulation and personalized learning and is excited about the potential of VR/AR devices for training, education and workforce development.
Rajesh has served as principal investigator on research grants from the US Department of Education, National Science Foundation and the National Institute of Health. He started his career at Altair Inc., in Detroit in 2000, where he managed the development of software systems for computer aided engineering, modeling and simulation used by companies in automotive, aerospace and other sectors to rapidly design products. He holds a BSME from IIT Varanasi, MSME from Ohio State University and an MBA from UCLA. When he is not working with his team at SimInsights, he likes to code and design robots with his sons, while hoping to someday find time for mountain biking and meditation.

James Martin

Commercial Insurance Advisor, HUB International
INSTRUCTOR: Risk Development: Developing a Successful Strategy

James Martin has more than 14 years experience in the insurance industry. He has been with HUB International for three years. Currently, he is a team leader overseeing a group of commercial insurance advisors in the Columbia, SC office. Before his current job, he worked for KeenanSuggs Insurance for 13 years.
HUB International has eight specialty practice groups. James is one of the healthcare practice leaders for the national specialty group and is a resource for other advisors at HUB across the country. He is also an alternative risk practice leader and focuses on manufacturing, construction and temporary staffing services.

Rick Oppedisano

CEO, Delta Bravo
COURSE INSTRUCTOR: The Future is Now: Using Artificial Intelligence to Improve Operations

Rick Oppedisano is the CEO of Delta Bravo, an AI acceleration company based in Rock Hill, SC. Delta Bravo’s technology automates the most time-consuming and complex aspects of data science, helping manufacturers move from raw data to AI capabilities quickly and cost-effectively. Delta Bravo has implemented successful Industry 4.0 efforts using data for predictive maintenance, improvement of first pass yield and anomaly detection in device and chemical processes. The company’s clients include AccuWeather, Comporium, Toyota, Rolls Royce and the US Department of Defense. Prior to Delta Bravo, Rick led two successful technology startups and a global R&D team for a publicly-traded data modernization company.
In 2014 Rick was honored as one of M&A Advisor’s National Top 40 Under 40 recipients. He has been featured on national television network A&E’s American Entrepreneur series and he’s been published more than 40 times internationally. Rick was featured on the cover of the November 2018 Smart Manufacturing Magazine for AI Innovation.

Chris Sparrow

Employment Services Coordinator, Able South Carolina
COURSE INSTRUCTOR: Engaging the Untapped Workforce: Hiring Americans with Disabilities

Chris Sparrow first started as the independent living specialist at Able South Carolina and is now the employment services coordinator for the Upstate office. He is a certified ADA coordinator and has done ADA assessments for Greenwood DHHS, the Peace Center for the Performing Arts, Columbia Parks and Recreation and many other facilities in the state.  Chris is a Leadership Greenville alumnus and sits on committees for five different organizations in the Upstate.
Chris is a native of Greenville, SC.  He earned his Bachelor of Arts in communication from USC-Upstate and has also earned certificates of Graphic and Web Design from Greenville Technical College. In 2012, Chris experienced a rare spinal cord event that left him paralyzed below the waist.  Because of what he learned about the world of disability and about himself, he decided to dedicate his life to helping improve his community and state to be more inclusive and accessible for individuals with disabilities.

Helen Talmadge

Sales Consultant, MKH Associates
COURSE INSTRUCTOR: Consultative Sales: Introduction to Solution Selling

As a sales consultant and facilitator, Helen Talmadge empowers clients in manufacturing, technology, life sciences, healthcare, financial, and retail to increase their sales revenues through implementation of a proven sales process. Helen’s experience with clients includes; conducting organizational assessments, building job specific tools, customization of sales process, customization of training programs and facilitation of a variety of sales, marketing and management training programs.

Stijn Van de Velde

CEO, Gemba Systems, Inc.
COURSE INSTRUCTOR: AR/VR: Augmented Reality Solutions on the Shop Floor

Stijn Van de Velde was born, raised and educated in Belgium, before moving to the United States in 2004. He holds a Masters in electrical engineering from the University of Ghent and and an MBA in general management from the Vlerick Business School.
Early in his career, Stijn worked for globally operating manufacturing companies, mainly focused on materials management, sourcing and supply chain management. Gradually, his focus shifted toward lean manufacturing, constraints management and six sigma process improvement.
For the past eight years, Stijn has been consulting with companies in manufacturing, healthcare, construction and private equity, helping teams solve challenging problems, improve critical processes and execute complex projects.
More recently, he’s been focused on helping companies navigate the complex and ever-evolving landscape of “smart manufacturing” and the “Industrial Internet of Things,” aiming to empower operators with better processes and smarter technologies.

John Wagner

Professor, Dept. of Mechanical Engineering, Clemson University
INSTRUCTOR: Curricula and Certifications

John Wagner is a professor in the Dept. of Mechanical Engineering at Clemson University. He is also the director of the Product Lifecycle Management (PLM) Center at Clemson which provides education, research, and industrial outreach on these digital transformative tools.
John’s expertise includes nonlinear and intelligent control, robotics, and mechatronic system design with application to energy, material handling, and transportation systems. Prior to joining Clemson, he was on the engineering staff at Delphi Automotive Systems and Delco Electronics (subsidiary of General Motors). He is a Fellow of the ASME and SAE International and a licensed professional engineer.

Chris Wayne

Vice President of Growth Services, SC Manufacturing Extension Partnership
COURSE INSTRUCTOR: Effective Marketing: Messaging in the Age of Indifference

For more than 25 years as a mechanical engineer and designer, Wayne has developed an extensive knowledge of a multitude of industries and has worked for a wide range of companies, from small start-ups to Fortune 500 organizations. Recognized for analyzing, valuing and managing business development opportunities, he is a highly successful innovation leader with a proven track record of transforming ideas into revenue streams. Building motivated teams in highly competitive and fast-paced industries is something Wayne prides himself on and is at ease with building strategic relationships at the corporate and university levels.

Susan Whitehead

Process Improvement Coach, SC Manufacturing Extension Partnership
COURSE INSTRUCTOR: Kata and Training Within Industry (TWI): Working in Tandem

Susan Whitehead has worked 20+ years as a Quality Engineer and Quality Leader, with companies such as Bose Corporation, Bosch Braking Systems, and Honeywell Aerospace (formally AlliedSignal Engines). She helped solve problems and improve processes to achieve quality, cost, and delivery goals as a member of some exceptional work teams. She regularly shares her positives experiences to give others a vision for how effective teams can be in their organizations.
As a technical specialist with SCMEP, Susan assists companies through SCMEP’s competitive assessment methodology, which helps determine activities to positively impact profitability. She also instructs companies to  implement lean and quality tools such as: Toyota Kata, Value Stream Mapping for manufacturing and support processes, 5S Workplace Organization, Problem Solving (DMAIC, 8D, A3), Visual Management, Lean Leadership, Lean Culture, Total Productive Maintenance (TPM), and Quick Changeover (SMED).
Susan is especially passionate about sharing her experience with Training Within Industry (TWI) Job Instruction (JI), Job Relations (JR), and Job Methods (JM). She is able to show others how TWI is a vehicle to gain a competitive advantage by developing employees to share their knowledge, build cooperation and teamwork and improve processes, all combined to become an employer of choice. Her work in this area helped her win the Practitioner of the Year Industry Award at the 2017 National MEP Conference.